Sharjah Airport Travel Agency (SATA) is hiring Call Centre Agents in Sharjah, UAE. Apply now if you have experience with GDS systems like Galileo and Amadeus, and strong communication skills in English/Arabic.
Company Name:
Sharjah Airport Travel Agency (SATA)
Location:
Sharjah, United Arab Emirates
Nationality:
Open to all nationalities
Gender:
Male candidates preferred
Education:
Relevant education in customer service, travel, or hospitality preferred
Salary:
Attractive package (based on experience)
Job Position:
Call Centre Agent
Application Method:
Send your CV to hr@satatravels.com
About Sharjah Airport Travel Agency (SATA)
Sharjah Airport Travel Agency (SATA) is a leading name in the UAE travel and tourism industry. Established to provide reliable travel services, SATA has built a strong reputation for professionalism, customer care, and seamless travel solutions. From air ticketing to hotel bookings, holiday packages, and corporate travel services, SATA continues to be the preferred choice for travelers in Sharjah and across the UAE.
As part of its continuous growth, SATA is looking to expand its team by hiring skilled Call Centre Agents who can deliver high-quality customer service and enhance client satisfaction.
Key Responsibilities of a Call Centre Agent at SATA
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Handle inbound and outbound customer calls in a professional and courteous manner.
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Assist clients with flight bookings, hotel reservations, and tour packages.
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Work efficiently on GDS systems like Galileo and Amadeus for ticketing and reservations.
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Provide accurate travel information, offers, and booking details to customers.
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Manage complaints and resolve customer queries promptly.
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Maintain records of customer interactions and transactions.
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Support the sales team by promoting travel deals and services.
Current Job Vacancies at SATA
SATA is currently hiring for the position of:
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Call Centre Agent (Male candidate preferred)
This is an exciting opportunity for individuals with strong communication skills, customer service experience, and knowledge of travel booking systems.
Requirements to Join SATA
To be considered for the Call Centre Agent role, candidates should meet the following requirements:
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Experience in customer service or call centre operations, preferably in the travel sector.
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Familiarity with GDS platforms such as Galileo and Amadeus.
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Excellent communication skills in English and Arabic.
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Ability to work under pressure and manage multiple tasks efficiently.
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Professional attitude and problem-solving skills.
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Male candidates are preferred for this role.
Why Choose a Career at SATA?
Working at SATA means being part of a prestigious travel agency in the UAE that values excellence, growth, and teamwork. Employees enjoy:
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A dynamic and multicultural work environment.
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Opportunities for career advancement in the travel industry.
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Competitive salary and benefits.
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Exposure to international travel operations and technologies.
How to Apply for the Call Centre Agent Position
If you meet the requirements and are eager to join a reputable travel agency in Sharjah, don’t miss this opportunity.
👉 Send your updated CV to hr@satatravels.com and take the first step toward building a rewarding career with Sharjah Airport Travel Agency (SATA).
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